CONDITIONS OF TRADING 1. “The Carrier” means Arrow Light Haulage. 2. “Goods” means any documents or items of any tangible property, including containers and packaging, consigned by the Customer from one address to another. 3. “Customer” means any individual, firm, body corporate, unincorporated association, or any other body who consigns Goods as aforesaid and includes […]
Category: Courier Business
Cupcake Delivery: Delivering cupcakes safely
Over the last few weeks we have been in talks with various companies that produce cupcakes, and how to deliver them. Up until recently, the safest and most secure way of delivery has been via same day courier, as it’s the only way to guarantee the cupcakes won’t be turned upside down during their journey to […]
The secret to stress free moving
I know, I’m the master of the understatement! Yes moving home can be very stressful. We move goods, freight, furniture week in week out and the secret to doing it successfully is to be organised. It’s easy when you know how, and now you do. We’ve compiled a free checklist to help you keep organised. […]
Why do customers call us?
The last few weeks have been quiet business wise, for our business that’s an opportunity to ask our existing customers a few questions. the first question that I start with is is – “Why did you call us?” The responses that come back are interesting: “Because we felt like we know you” “Because you seem […]
Why it’s your fault @Fedex deliver like this
If you are active on Twitter or Facebook you can’t have missed the Fedex guy who drops a PC monitor over a fence. In case you have, here it is again. In the UK a parcel delivery driver gets £6.10 an hour approx $10. The driver has to deliver between 80-100 packages in their 8 […]
51 things awesome things learned from delivering the goods
My friend in Spain @grahunt recently posted about the 51 things he learned from selling Spanish Property this year. I thought that it was an interesting post and I could share with my readers the 51 things that I have learned from delivering the freight and other things this year. Some of our customers really […]
Why price guidelines are wrong for your courier
Often we get enquiries about our courier services and the customer has a guide price in mind. This is great except for when a customer doesn’t really know what service they require. For instance there are three main types of courier service – Parcels, generally delivered by Royal Mail and parcel carriers. Pallets, often delivered […]
Why next day delivery guarantees cost your business money
It was my youngest daughter’s birthday yesterday, she was 6 and she didn’t have the things she wanted for her birthday. I didn’t have a lot of time this year to find each present individually and I made the decision to shop online. On Wednesday I ordered all of her presents and I paid extra […]
As couriers we know when you are shipping shit.
It’s quite simple really, you ring up and you say “how much to move a box of whatevers to the other end of the country”. You know zip all about us, how reliable we are or anything else and the first words out of your mouth is “how much?”. When you ask that (I will […]
The difference is in the delivery
Yeah I know that’s our company strapline but today it’s also the title of this blog post. I was reading Chris Brogan’s blog post – Ship Vs Shit and musing how delivery terminology has now entered the mainstream online world thanks to Seth Godin. I had been meaning to write a post about why “shipping […]